Forgot Password

1. Click the blue Sign In link.

screenshot of sign in link highlighted

2. Click Forgot Password.

screenshot of login screen with forgot password highlighted

3. Enter your email address and then click Submit.

screenshot of forgot password screen with email address filled in

4. Follow the instructions contained within the email to reset your password. For immediate concerns, please contact the NYLearns Help Desk by phone at 1-800-590-6126 or via email at

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